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Australia Service Centre

Insurance Agency

Commonwealth Insurance Limited

CommInsure Australia Contact List

Home and Car Insurance
If you would like to make any enquiries or update your policy, please contact us between the hours of 8am to 8pm (Sydney time), 7 days a week.

Alternatively you can write to us at:

CommInsure General Insurance
Po Box 315
Silverwater NSW 2128
Visit any Commonwealth Bank branch
To enquire about your policy send us an email
To make a complaint, compliment or suggestion send us an email

Please mail the General Insurance Direct Debit Request Form to:

CommInsure General Insurance Customer Service
PO Box 317
Silverwater NSW 2128

Call 13 24 23
Home Insurance Claim Enquiries
If you need to make a claim, you should contact us immediately on our Home Insurance Claims Service Line which is open 8am to 8pm (Sydney time) 7 days a week. Our Emergency Claims line is open 24 hours a day.    Call 13 24 20

Car Insurance Claims
If you need to make a claim, you should contact us immediately on our Car Insurance Claims Line which is open 8am to 6pm (Sydney time) Monday to Friday and 8am to 3pm (Sydney time) Saturday.

Calls outside these hours will be directed to our Emergency assistance line which is open 24 hours a day, 7 days a week.    Call 13 24 23

Life Insurance
If you would like to make any enquiries, update your policy or make a claim, please contact us between the hours of 8am to 8pm (Sydney time), Monday to Friday.

Alternatively you can write to us at:

CommInsure Life Insurance
Po Box 319
Silverwater NSW 2128
Visit any Commonwealth Bank Branch
From overseas call: +61 13 10 56 between 9am and 5pm (Sydney Time), Monday to Friday
To enquire about your policy send us an email
To make a complaint, compliment or suggestion send us an email

Call 13 10 56

Annuities
If you would like to make any enquiries, update your policy or make a claim, please contact us between the hours of 8am to 8pm (Sydney time), Monday to Friday.

Alternatively you can write to us at:

CommInsure Annuities
Po Box 320
Silverwater NSW 2128
Visit any Commonwealth Bank Branch
From overseas call: +61 13 10 56 between 9am and 5pm (Sydney Time), Monday to Friday

Call 13 10 56

Loan Protection
If you would like to make any enquiries, update your policy or make a claim, please contact us between the hours of 8am to 8pm (Sydney time), Monday to Friday.

Alternatively you can write to us at:

CommInsure Loan Protection
Po Box 320
Silverwater NSW 2128
Visit any Commonwealth Bank Branch
From overseas call: +61 2 9115 0004 between 9am and 5pm (Sydney Time), Monday to Friday
To enquire about your policy send us an email
To make a complaint, compliment or suggestion send us an email

Call 13 10 56

Credit Card Insurance
For a Credit Card Plus (policy numbers starting with the letters C, 01, 02 or 03)
If you would like to make any enquiries, update your policy or make a claim, please contact us between 8am to 8pm (Sydney time), Monday to Friday.

Call 13 10 56 (Press Option 3)

Alternatively please write to us at:

CommInsure Credit Card Plus
Po Box 328
Silverwater NSW 2128
From overseas call: +61 2 9115 0004 (Press Option 3)
To enquire about your policy send us an email
To make a complaint, compliment or suggestion send us an email

For a Credit Card Protection policy (policy number stating with the letter J, 04, 05 or 06)
If you would like to make any enquiries, update your policy or make a claim, please contact us between 8am to 7pm (Sydney time), Monday to Friday. Call: 1300 131 103

Alternatively please write to us at:

CommInsure Credit Card Protection
Po Box 2576
South Sydney NSW 1235
From overseas call: +61 1300 131 103
To enquire about your policy send us an email
To make a complaint, compliment or suggestion send us an email

Mortgage Protection, Home Loan Protection, Accidental Death & Term Life
If you would like to make any enquiries, update your policy or make a claim, please contact us between 8am to 8pm (Sydney time), Monday to Friday.

Alternatively please write to us at:

CommInsure Life Insurance Services
Po Box 328
Silverwater NSW 2128
From overseas call: +61 2 9115 0004 (Press Option 3)
To enquire about your policy send us an email
To make a complaint, compliment or suggestion send us an email

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